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Reed
,
Halesowen, West Midlands
Customer Service Assistant
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
A fantastic job opportunity has arisen for someone who is based local to Halesowen and wants to work locally I would honestly love a 10 minute commute to work. My client is a global manufacturing business with a brilliant reputation within their field. They are currently looking to bring on a customer service administrator to join their vibrant, friendly and relaxed customer service team. This is not a call centre role Within this role you will be dealing with a host of incoming enquiries and going above and beyond to action what is necessary. Salary £18,000 (depending on experience) Working hour s 37.5 hours a week, shifts Monday-Friday either 7:00-15:00, 9:30-18:00, 11:00-19:00. (Majority of shifts will be 09:30am-18:00pm and likely this will become the permanent shift) Benefits : Free parking on site, pension scheme, bonus scheme where applicable, competitive holiday allowance. Other duties include: - Processing sales orders from phone call and email request - Manage email inbox - Proactive calls to obtain - Raising invoices - Obtaining purchase order numbers of invoice contacts - Chasing up delivery update on sales made - Checking stock levels - Handling complaints - Speaking to several different departments - Scanning and filing - General administration The ideal candidate will: - Be based local to Halesowen - Flexible with the working rota - Ideally has previous telephone based customer service or admin experience - Competent with general IT packages - Strong telephone manger Does this sound like a role you are interested in? If so then please do not hesitate and apply today.