Administrator HR Learning Admin, Future Opportunities

Deloitte ,
Milton Keynes, Buckinghamshire
More Details
Job Type: Full-time

Overview

Your opportunity As a member of the Learning Admin team you will manage and deliver learning and development activities in accordance with the firm’s vision. You will contribute to the strategic direction and development of the Training & Knowledge team. The position will require an organised yet innovated approach to training and development administration. There is also opportunity to develop customer service and communication skills. We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us. About Practice Support Services You will be part of Practice Support Services (PSS). PSS and its teams partner with the business internally to deliver a range of high-quality business administration and advisory services across a number of operational areas, including Engagement Support Services (ESS), HR Services and Pensions. Underpinning PSS is its Projects and Operational Excellence (POpEx) function, ensuring the delivery of consistent high quality services across the business and supporting the delivery of projects, change and new services - locally, regionally and beyond. Your role Working within the Learning Admin Team you will be required to provide administrative support for various processes for a portfolio of services that we currently offer. These include Learning administrative support, IT Training administrative support and Professional Education administrative support. To deliver excellent service in line with the various learning admin processes and ensure service level agreements are met and adhered to To share knowledge, skills and best practice with other team members and service line learning teams To identify and mitigate risk in all areas of responsibility To identify process improvements where appropriate To carry out and endorse the administration of various learning processes whilst working with our Extended Delivery Centre (EDC) in Hyderabad to deliver the following; Using Task Management Tool (TMT) to prioritise & manage others workload Ad-hoc report processing (including management information) Inbox management & Task ownership Providing full administrative support for Professional Education Booking/Liaising with external providers (facilitators, suppliers etc) Booking/Liaising with external venues Maintenance of service line relationships Help Manage EDC & U1 workload Involvement with organisation of key learning events Manage new joiner/apprentice training and inductions Champion certain LA initiatives ( CSI & Learning pathways) Your work, your choice At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you. Location: Milton Keynes Work pattern: This is a fixed term contract opportunity. The role can be worked on a full-time basis. Your professional experience Be able to demonstrate a professional, friendly and approachable manner coupled with the ability to communicate with staff at all levels, especially when under pressure. Be able to work using their own initiative, showing attention to detail and customer focus. Have excellent organizational skills and show a methodical approach to their work and demonstrate previous experience of effectively managing several tasks at once. MS Office skills. Your service line: Internal Services At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process. About Deloitte Our Purpose & Strategy To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent. What do we do? Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world. For full job description please see our Career Site Requisition code: 176911

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