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Obscurant Recruitment Solutions Ltd
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Carnforth, Lancashire
IT Deputy Manager
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Job Type: Full-time |
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Salary: £45,000 per annum |
Overview
IT Deputy Manager - Based North Manchester Basic salary - c£45,000 plus bonus and extensive benefits This is an exciting opportunity for IT Deputy Manager to join a fast growing financial organisation and to be part of a highly successful tram. The purpose of this role is to deputise for the IT Manager whilst leading a team of 1st and 2nd Line Support Technicians as well as undertaking 3rd line Support Tickets. The successful candidate will be "hands on" IT Deputy Manager who is technically minded and able to provide an excellent IT Infrastructure, which is effective, efficient adaptable to meet the needs of the staff whilst providing a level highly service across multiple site offices. Candidate Degree in IT or a related subject or equivalent IT related qualifications/MCP Proven experience supervising/leading, developing and motivating IT staff Experience of planning, supporting antivirus/malware solutions Extensive experience of Firewall administration, VPN, network switch configuration and support Act as the 2nd and 3rd Line support for IT support queries for multi-site locations Microsoft Active Directory, Windows 2008, 2012, 2016 server, Windows 10 desktop, GPO, DNS, DHCP hands on experience Office 365 administration VMware administration and configuration Window Server and desktop system build and deployment Windows 2012 / 2016 Server and Windows 10 desktop systems, build and deployment Duties Oversee the Active Directory and Office 365 environments Escalate complex problems to third party contractors and the IT Manager Monitor and manage the IT helpdesk to ensure all 2nd / 3rd line support issues are rectified quickly and efficiently Agreeing standards and driving compliance Ensure there is a preventative maintenance plan to minimise disruption of IT systems and manage the delivery of the programme to agreed deadlines Assist in the delivery of the business continuity plan of the organisation Liaise with external technical support organisations where problems cannot be resolved in house Assist the IT Manager in the successful delivery of IT projects and take ownership of assigned projects and ensure the successful delivery of them within timescales and budget Contribute to the development of robust IT processes to ensure that a high-quality service is provided to both internal and external customers