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Infinity Recruitment Consultancy Ltd
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Peterborough, Cambridgeshire
Customer Service Coordinator
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Job Type: Full-time |
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Salary: £19,000 per annum |
Overview
Our Peterborough based client is looking to recruit a full time Customer Service Coordinator for their small friendly team. This is a great opportunity to join an established local company in a varied Customer Service based position. In this Customer Service Coordinator role you will be required to develop relationships with clients providing a good level of customer service over the telephone and via e-mail. This will include making outbound calls to a client base ensuring they are fully updated with enhancements and changes. You will update client records accurately, and resolve complaints in a timely manner. You will chase outstanding documentation and update records accurately. Working Monday to Friday, standard working office hours. No weekend working or shift working required. To be considered for this role you will have good communication skills, work with good attention to detail and have previously worked within a FCA regulated environment. You will be IT literate and be a confident communicator. Owing to the Covid-19 situation in the UK and Worldwide, please note that there could be delays in cv selection and interview processes to ensure safety of both job seekers and clients alike. However, you can be assured of our commitment to your job search and we will keep you updated through all stages of the recruitment process. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process . Our privacy policy is available on our website and explains how we will use your data.