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Investigo
,
London, Greater London
Spanish Business Analyst
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Salary: £400 per day |
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Overview
Spanish speaking / Business Analyst / Insurance / London / East Anglia Our client a global insurer has a requirement for a Lead Business Analyst for a large-scale operational improvement programme with possible travel to Spain, Sweden, Italy and France. This is an excellent high-profile opportunity to use your proven facilitation, business analyst skills and process knowledge alongside an opportunity to expand your stakeholder management, communication and project management skills. Some of the key responsibilities will include: Gather the relevant information through self-directed learning, meetings and workshops with the management team Assessing and mapping current processes, procedures, systems, business interfaces and ways of working and their respective performance across operations Meeting all relevant stakeholders to ensure the processes are correct and mapped out for the area in scope Identify opportunities for automation of existing manual activities Understand process and system inter-dependencies between business functions Assemble technical outputs, e.g. detailed process maps Contribute to KPI / SLA discussions and capture these requirements Contribute to Reporting and MI discussions and capture these requirements Ensure that compliance, regulatory, security and audit requirements are taken into consideration Knowledge, skills & experience required: Strong Operations/Process Analyst capability with an Insurance background 5 years prior experience in directly relevant similar role, Six Sigma/Lean exposure will be highly advantageous The gravitas to constructively challenge business representatives Proven capability to define, arrange, complete and analyse work Advanced stakeholder skills, operates with good deal of autonomy Proven experience at defining, initiating, and running workshops Strong facilitation, communication, negotiation and influencing skills Demonstrate strong analytical and problem-solving skills Visio and/or IBM Blue Works / BPMN knowledge, Relevant experience of requirements gathering, analysis and producing/facilitating recommendations Working in an agile environment Spanish speaker (highly desirable)