IT Technical Support Engineer

Hays Specialist Recruitment Limited ,
Aldershot, Hampshire
More Details
Job Type: Full-time
Salary: £30,000 per annum

Overview

IT - Technical Support Engineer - Permanent - Aldershot - £30000-£42000 depending on experience Your new company An exciting opportunity has arisen with an electronics manufacturing company based in Aldershot. They are currently looking for a Technical Support Engineer to work alongside the current IT Manager to help support their HQ. Your new role Ensure the day-to-day smooth running of the network and other IT systems across all sites in Europe, including European HQ office in Aldershot, small remote satellite offices. Ensure IT infrastructure is stable across Europe. Support the following operations: Exchange based e-mail system ( pending upgrade) Maintain, update and build our internal based servers. Manage combination of virtual (Hyper-V) and physical servers. Maintenance of Firewalls across all sites in Europe, including configuration changes and troubleshooting. Ensure Company data is secure and backed-up regularly. Windows and other Microsoft applications as well as hardware, VPN and telecoms issues. Anticipate future enhancements, or replacement of hardware or software, and produce basic cost predictions for business planning and budgetary reasons for the IT Manager. Support in the implementation and maintenance of the Global IT policy and any system changes as requested. Monitor and enforce the IT policy within the Company. Maintain Company data folders and manage Shared Data Policy across the Company. Keep updated records of IT hardware/software status and manage software licensing to comply with the law. Advise employees and management on IT issues and how to utilise IT within their roles (Possibly through some training or otherwise bulletins based on trends observed). Assist the IT Manager and Company to improve efficiency and effectiveness through exploitation of IT Support the procurement of IT and telecoms hardware, software and support services. Any other relevant duties deemed necessary by the IT Manager. Support the initiation of new satellite offices or home offices as and when required. What you'll need to succeed Working Knowledge: Essential Excellent working knowledge of Windows10 Excellent working knowledge of MS Office 2013/2016 Working knowledge of Windows Server 2012R2/2016 Good understanding of Hyper-V & Hyper-V Clusters Have good hardware skill (mainly Dell Laptops/Servers) Good networking knowledge TCPIP, DNS, DHCP, VLAN Working Knowledge: Desirable Experience with Helpdesk applications (SpiceWorks) Experience with FortiGate Firewalls Cisco Wi-Fi Redstor Backup Pro ASP.net, MVC5, Visual Studio, SQL PowerShell Scripting What you'll get in return The opportunity to work with a global SME across Infrastructure and Support. You will also get the opportunity to with with the EU and possibly travel to their sites to assist with IT projects. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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