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Adecco
,
London, Greater London
Business Support Coordinator
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Salary: £12 per hour |
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Overview
Hours Full-time: 35hrs/week. 9am - 5pm Monday - Friday with some evening and early morning working required. Reporting To Office Manager One of London and the UK's foremost Business Improvement Districts is looking for a personable and proactive Business Support Coordinator to join our friendly, motivated and professional team in an organisational support role. This job is a great opportunity for someone with a background in business support, office or venue coordination or executive assistance who wants to progress their career in a role with plenty of autonomy in a small but busy team setting. The Business Support Coordinator plays a key role at supporting its governance processes, ensuring the smooth running of the office, acting as first point of contact for members and the public, managing a meeting and events venue and providing executive assistance to senior management. My client will support the right person to develop their skills, which could include pursuing relevant national or professional qualifications (such as through the Institute of Chartered Secretaries and Administrators, Institute of Administrative Management or similar). We welcome applications from all sections of the community. Job Overview Responsibilities Front of House Responsibilities: Handle all general phone and email enquiries, taking a proactive role in prioritising, responding and/or passing these on to other colleagues as required in a timely fashion Monitoring email enquiries and identifying opportunities to maximise contact with new and existing members, arranging meetings with them if required Assist with events including business seminars, networking and community engagement events: send e-invitations, collect RSVPs, order catering, make name badges and provide operational support Help coordinate monthly Dr Bike' cycle servicing sessions for members: greet employees, check-in and return bikes, collate feedback Handle requests for employee services such as the Buzz local discount card and the Secure Bike Park Office Coordination: Maintain and update member data on a day-to-day basis, using the organisation's SugarCRM database Coordination of Senior Management Team diaries as and when required Upload content to the website Other organisational support tasks as required Dairy and event management when required All general administration tasks Required Skills Confident, friendly and professional telephone, email and in-person communication skills, able to respond appropriately to queries from member businesses and their employees (Essential) Excellent written and spoken English (Essential) - The ability to work well under pressure, prioritising the conflicting demands of ad hoc enquiries and routine administrative tasks (Essential) Excellent organisational and administrative skills (Essential) Thorough and accurate approach, with excellent attention to detail (Essential) Able to confidently minute theme group and team meetings (Essential) Being a strong team player who will embody our culture and values (Essential) Reliable, with patience and professionalism (Essential) Able to confidently develop positive and productive working relationships with our members, hirers, visitors and the general public (Essential) Able to work independently under own initiative (Essential) Confident user of MS Office software packages: Word, Excel, PowerPoint, Outlook (Essential) Knowledge of using websites including social media platforms (Desirable) Demonstrate an understanding of Business Improvement Districts (BIDs) (Desirable) Relevant Experience, Interests and Education Educated to degree level (or equivalent further education qualification) (Desirable) Minimum 1 year's post-qualification experience of working in an administrative, office support or venue coordination function (Essential) Experience of monitoring budgets (Desirable) Experience of providing administrative support to meetings (including preparing agendas, taking minutes) (Essential) Events coordination (Desirable) Data entry and database management (Desirable) Experience of working within a membership organisation (Desirable) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy