Repair Technician

Mava Recruitment Ltd ,
London, Greater London
Salary: From £25,000 to £30,000 per annum

Overview

Performance Objectives 1. Maintain hire fleet equipment to a good standard of usability, operation and safety through an efficient and cost-effective repair process Compliance Expectations 1. Act in the interests of the Repairs Manager and team at all times 2. Respect the company’s Values and uphold Mission Statement Roles and Responsibilities Responsibilities / Duties Frequency Document / System (Hyperlink if possible) 1. Maintain a safe, organised and well stocked workspace and mobile fitter pack containing all the equipment and tools required to carry out repairs 2. Receive damaged or non-serviceable equipment from Servicing team and log it onto Syrinx system as fleet or customer equipment under repair along with full equipment details and notes of problem 3. Inspect all hire fleet tools for repair within 5 working days and provide repair estimates for Plant & Stock Manager (if cost is more than 25% of machine value), or arrange for manufacturer warrantee work to be carried out if applicable 4. Review all estimated repairs with Plant & Stock Manager on Monday of each week to decide whether to go ahead, dispose of, or return equipment 5. Proceed with approved repairs by ordering any parts required and recording all costs including time spent charged as labour. Ensure correct parts are used from stock on system. 6. Carry out repair work to equipment and upon completion test the machine fully before supplying 'Ready for use' paperwork and identification 7. Once complete, mark repairs complete on the Syrinx system. 8. Be prepared to attend to site breakdowns of fleet equipment within 2 hours of fault being reported. 1. Always contact the person responsible on site by phone to confirm the problem and resolve if possible. 2. If still unresolved and we have a suitable exchange item available, offer it with an ETA. and would be delivered by the next available driver. 3. If all else fails, and we have the needed parts or can repair, arrange a call out. 9. Coordinate which items of equipment need to be scrapped and can be disposed of (i.e. sent to auction, etc) 10. Be flexible and willing to assist any part of the operation 1. - Key Performance Indicators (KPIs) Software Knowledge and Level of Proficiency Syrinx Software MS Outlook 07 MS Word 07 MS Excel 07 Very good knowledge Good knowledge Good knowledge Good knowledge Essential Selection Criteria 1. Ability to work consistently under pressure 2. Must be computer literate to reasonable degree of proficiency 3. Attributes: Excellent attention to detail, highly organised and very good communication skills 4. Good knowledge of Mechanical, Electrical and Hydraulic tools 5. Full driving licence 6. Friendly and adaptable attitude If interested please call or send an updated CV to me This job was originally posted as www.totaljobs.com/job/89686557