Product Features
Blog
Contact Us
Sign In
MET Marketing
,
Leeds, West Yorkshire
Communications Manager
|
|
Job Type: Full-time |
|---|---|
|
|
Salary: £30,000 per annum |
Overview
Our FTSE client has grown continuously over the last decade both organically and through acquisition. They now have a new opportunity for a Communications Manager to join the business and oversee customer and internal communications. Reporting to the Head of Marketing you will be responsible for a small team in customer comms on multiple brands delivered predominantly through email. You should be a great writer able to understand how tone of voice impacts on communications. You'll need experience in understanding different audiences and tailoring communications to suit whether that be videos for employee communications or customer letters. With a knowledge of multiple channels including both online and offline, you'll know when and how to use each channel to deliver clear, engaging communications. Whilst taking this strategic lead on communications you'll ultimately be responsible for delivery and will execute activity through your own strengths in copywriting, proofing, and sign off of any customer communications. The Role: ·Own and develop customer communications strategy. ·Create engaging, channel appropriate, communications that deliver clear and concise messaging to both an internal and external audience. ·Shape tone of voice for multiple brands and ensure their implementation across the business. ·Continually monitor and report on communications and understand the business needs internally and externally. The Person: ·Communications specialist from within the private sector in a B2C business with strengths in writing great communications for customers and internal comms. ·Ability to build strong working relationships with multiple stakeholders internally and externally and with the gravitas to engage with Director levels. ·Previous experience managing communications through email and print. ·Excellent copywriter with passion to create written communications. ·Experience creating content in a regulated environment would be highly beneficial. This Communications job is commutable from Leeds, Bradford, Huddersfield and Wakefield locations with free parking available for all staff. MET Marketing is acting as an employment agency in relation to this Customer Communications job. Your application and interest in this vacancy will be treated with the strictest confidence at all times. On receipt of your application you will receive an email which links to our privacy policy. Your details may be kept on record so we can contact you about this or other relevant opportunities in future. Your details will not be passed to third parties without your consent. You can request for them to be removed from our database at any point