Senior CRM Account Director - Integrated Agency - £50-60 DOE

Bodhi Resourcing ,
London, Greater London
More Details
Job Type: Full-time
Salary: £50,000 per annum

Overview

Senior Account Director Location: Bristol Salary: £50- 60k (DOE) My client is a leading Data-Marketing agency, that are part of global multinational company and their clientèle are largely blue chip and SME's. They are fully multi-channel covering CRM, Data, Digital, and eCommerce, and their core offering includes Planning,strategy, creative and insight solutions. Role breakdown: The successful SAD will be responsible for leading and developing a driven team, overseeing the development and retention of designated accounts from the client portfolio. You will act as the key interface between the client and the internal agency teams (including - Planning, Campaign Ops, Data, and Marketing Strategy) making sure everyone's working in tangent, projects (B2B/B2C) are delivered on time, to budget and that the client is kept happy at all times. You will work with clients to understand their business pains, needs and current strategies( from a CRM, Digital and Data-marketing perspective) and then work with the internal agency teams (as above) on the planning and delivery of the relevant CRM solutions, strategies or programmes. You will help to grow accounts and demonstrate that you can work autonomously in order to develop engaging and profitable client relationships. You will also be a confident team leader, who can inspire others to deliver greatness. Your team will consist of an Account Director, Senior Account Manager, Account Managers and Account Executive. Key responsibilities will include: Aiding clients with their Strategic CRM, Data, Planning and Digital Marketing needs Creating strategic plans for the accounts Delivering against agreed account plan and budgets Developing commercial opportunities for both the agency and the client Building relationships with clients in a mature and sophisticated fashion Guiding and consulting with clients and making recommendations Monitoring and reviewing processes to ensure the agency delivers Essential skills required: Ideally 5 years of working in marketing and Client Services Sector experience - B2B, B2B, FMCG, retail, hospitality, Automotive… but most importantly, the ability to take information and build strategies for our client, sell them in and get them delivered Ability to integrate and co-operate with different functions Strong strategic and negotiation skills A Solid understanding of the principles and processes of CRM and Data-driven Marketing strategy/Planning Data - knowledge of how data works and what is possible with it. Equally, an understanding on supporting and integrating technologies Digital - understand what's going on and opportunities to use different technology and channels Team leadership and management experience Understanding of data segmentations/ Customer Databases Understanding of using data to manage customers Ability to navigate large and complex client organisations Dealing at director level

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