Bad Debt Administration Team Leader

Team Leader-Administration-£27k-Salford Quays Bad Debt Protection Team Leader - talk with us about working flexibly Bibby Financial Services Anchorage, Salford Quays, Manchester Who we are: Bibby Financial Services is a global provider of innovative funding solutions, working with over 12,000 businesses across a range of sectors and industries. But we're just as invested in people as we are in facts and figures and we are actively hiring for our new centre of excellence in Salford, Manchester. We're looking for a Bad Debt Protection Team Leader like you, with a strong leadership style and the ability to communicate with team members and clients alike. We're strong on succession, so we'd like you to stay and grow with us. What's more, you'll be working in our brand new offices in MediaCityUK, deep in the creative hub of new technologies and innovation What you'll do: Bad Debt Protection Team Leader Our Bad Debt Protection products take on client's bad debt risk. This provides reassurance, knowing they'll receive payment and safeguard their cashflow if their customers are unable to make payment or become insolvent. Our bad debt protection team works in a fast-paced, full-on environment, so you'll need excellent leadership qualities to achieve high engagement and performance. You'll do this by managing performance and supporting your team members to achieve targets within agreed risk and service standards. You will handle escalations and drive continuous improvements in the team and the processes used. You will use your ability to prioritise tasks to adapt to changing demands in the team and to coordinate their focus. Why we want you to join us You will have strong people management skills which you will use to manage the team's performance. You will be able to work under minimal supervision and take control of the team's performance and ensure the work is carried out to agreed timescales. You will have excellent communication with confidence in handling escalated queries and communicating with various parties. You will have strong IT literacy and use your initiative to highlight any improvements in processes, challenging current processes where relevant. What we can offer you We're proud to be named in the Top 100 companies for seven consecutive years as a result of creating a culture of charitable giving, employee wellbeing and personal development. As standard, you'll get 25 days holiday, plus bank holidays, with the option to buy and sell, and we also offer a range of benefits tailored to you, including private medical scheme or cash plan; 5% pension contribution; cycle to work scheme; retail discounts; flexibility on working hours; life assurance and many more Find out more Apply right now For further information or to discuss this role in more detail, please contact the Hays Consultant below. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk