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Integrate
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London, Greater London
Renewals Manager
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Job Type: Full-time |
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Overview
Renewals Manager Location: Brixton, London, SW9 8DJ Salary: Very competitive salary Contract: Full time, Permanent Integrate is a rapidly growing, venture-backed enterprise SaaS business that helps B2B marketers grow revenue and reduce costs. We unify demand marketing channels into a single, powerful platform and provide scalable integrated demand media solutions that help organizations achieve quantifiable business outcomes. We have a top-tier client list that includes Dell, Cisco, Salesforce, VMWare, Rackspace, Microsoft and more. Our name defines our purpose. We believe in a better and more efficient world for B2B marketers. At Integrate, we have an exceptional working environment where you will work alongside innovative, dynamic and inspiring team members. If you like solving challenges, value continuous professional growth and are motivated to join an entrepreneurial culture then we would love to hear from you Quick Hits: 9 Years Old 250 Employees $80M in Funding Enterprise Marketing Technology Responsibilities - As the owner as the renewal function within Integrate’s Event solution, you will: Own, drive, and lead the renewals process in collaboration with Customer Success & Sales to retain customers and grow net dollar retention. Help Sales and Customer Success identify upsell/cross-sell opportunities as part renewal to maximize customer growth and then work with Sales and Customer Success to facilitate incorporating into renewals. Develop and action account renewal plans for all Integrate customers. Actively engage with customer key decision makers to identify/document buying process, requirements and uncover/address potential roadblocks to ensure on-time renewals. Maintain and report an accurate rolling forecast of short/long term renewals. Negotiate and execute renewal contracts (in partnership with other key Integrate teams) that align to customer and Integrate goals, driving among other things net-dollar retention and logo retention. Keep current on customer adoption data and trends and work with Customer Success to address factors that would put a renewal at risk. Communicate and report on renewals at all levels of Integrate organisation. Develop excellent relationships with key Integrate team members. Requirements - Successful Candidate Will Have 2-5 years’ successful experience in quota carrying roles driving renewals in a SaaS organisation (extra credit for experience in B2B marketing technology) Proven discovery, presentation, deal structuring, negotiation and closing skills Demonstrated ability to build out processes, systems, and programs to drive exceptional renewal and retention outcomes. Proven experience developing and driving renewal close plans Proven experience working broadly across internal and customer organisations to drive consensus Experience effectively managing a pipeline and closing large volume of renewals of varying dollar amounts (i.e. very large and relatively small) with different customer types. Characteristics of being self-motivated, proactive, energetic, humble, positive, team-player. High emotional IQ (EQ). Embodies Integrate’s cultural values. Excellent communication skills. Excels in written, phone, and in-person communications. Analytical thinking skills. Uses data and insights drive plans and actions. Experience with Salesforce is required Bachelor’s degree or equivalent. What’s on offer A lot of places boast a great culture, but what’s going on here is really second to none (check out our Instagram for a sneak peek). You would join a vibrant, supporting and friendly team, who are laser focused on seeing results and making a real impact. We have a set of core {values} which define us and shape our tribe, if they resonate with you then we could be onto something. You can also enjoy… Tech/work tools: We supply you with the best hardware so you can focus on the tasks at hand. We’ll hook you up with a MacBook on your first day, and we’ll sort out getting any additional hardware you need as you get settled. Social: You can enjoy monthly team lunches (we’ll get the bill), various fun events and a company which genuinely gets on well with each other. Holiday: 24 days Holiday If you feel you have the necessary skills and experience to be successful in this role click on "APPLY" today, forwarding an up to date copy of your CV for consideration in the first instance. No agencies please.