Renewals Administrator

Turner Wise Ltd ,
London, Greater London
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Job Description

RENEWALS ADMINISTRATOR, SW3 Working within the Renewals team the successful candidate will provide direct administrative support to a centralised Renewals team based in SW3. RENEWALS DUTIES: * Drafting and issuing tenancy agreements, memorandums of extension, general termination paperwork, tenant change addendums and legal notices (including section 21's) to landlords and tenants via email and post * Coordinating tenant referencing via online agency Homelet and other methods where required * Organising end of tenancy inventory checks and deposit returns for non managed Landlords * Updating Reapit and Proman internal software systems with progress notes and future task reminders (We will undergo a transition to a single CML (Radar) software system at the end of 2018). Further training will be provided * Issuing 90 day renewal reminders via emails/post and providing general administrative and telephone support * Maintain paperwork and procedures to a high standard in line with company practices and procedures. * Issuing invoices, processing card payments and chasing outstanding admin/rent payments where required * Assisting the wider team as required RENEWALS QUALITIES: * A highly organised individual with efficient and effective time management skills * Able to work in a busy and active environment * Excellent communication skills and attention to detail * General secretarial and administrative skills essential * A working knowledge of Microsoft Office - including Word, Excel and Outlook is required * Knowledge of lettings software including Reapit, AdobeSign, Homelet and CML(Radar) desirable but not essential * Ability to work in and support small and large team environments * ARLA qualification desirable but not essential * Working knowledge of Right to Rent legislation essential * Previous lettings administrator experience essential * Working knowledge of TDS deposit registration/deregistration procedures Responsibilities: RENEWALS ADMINISTRATOR, SW3 Working within the Renewals team the successful candidate will provide direct administrative support to a centralised Renewals team based in SW3. RENEWALS DUTIES: Drafting and issuing tenancy agreements, memorandums of extension, general termination paperwork, tenant change addendums and legal notices (including section 21's) to landlords and tenants via email and post Coordinating tenant referencing via online agency Homelet and other methods where required Organising end of tenancy inventory checks and deposit returns for non managed Landlords Updating Reapit and Proman internal software systems with progress notes and future task reminders (We will undergo a transition to a single CML (Radar) software system at the end of 2018). Further training will be provided Issuing 90 day renewal reminders via emails/post and providing general administrative and telephone support Maintain paperwork and procedures to a high standard in line with company practices and procedures. Issuing invoices, processing card payments and chasing outstanding admin/rent payments where required Assisting the wider team as required RENEWALS QUALITIES: A highly organised individual with efficient and effective time management skills Able to work in a busy and active environment Excellent communication skills and attention to detail General secretarial and administrative skills essential A working knowledge of Microsoft Office - including Word, Excel and Outlook is required Knowledge of lettings software including Reapit, AdobeSign, Homelet and CML(Radar) desirable but not essential Ability to work in and support small and large team environments ARLA qualification desirable but not essential Working knowledge of Right to Rent legislation essential Previous lettings administrator experience essential Working knowledge of TDS deposit registration/deregistration procedures

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