eCommerce Assistant

Following several years of double-digitgrowth, a Hitchin based eCommerce business is on the lookout for an experienced eCommerce Assistant to join their expanding team. The purpose of the role is to support the wider eCommerce and Digital Marketing Team with various eCommerce, marketing and marketplace strategies to achieve growth across all sales channels. Key Responsibilities: Writing email content and building emails in Dot Digital. Producing exciting social media campaigns and building up a fan base across multiple social media channels to achieve yearly growth targets Creating and improving website content and product listings to encourage customers to make a purchase via the 6 company websites on the Magento eCommerce platform Optimising the website in line with SEO best practice and deploying conversion rate optimisation techniques Designing marketing creatives/banners for the websites and across various marketing channels including email, affiliates and social media Maintaining the accuracy of product information in Brightpearl (orders and stock management system) by keeping information up to date Analysing data on Google Analytics and Brightpearl to make recommendations for further growth Assisting with the upkeep of product listings across marketplaces including Amazon & eBay via Channel Advisor Working with affiliate partners to promote offers and creatives Communicating updates to several departments including marketing, customer service, operations and finance Key Metrics: Achieving sales targets Growing online site traffic, orders and conversion rates Improving customer interaction with emails e.g. open and click-through rates Continuous growth in social media e.g. number of likes and shares on posts Increased SERPs for major keywords Quality and accuracy of Magento Quality and accuracy of Brightpearl Creating additional marketplace listings and growing marketplace sales Product availability and sales on numerous marketplaces Essential Skills & Experience: Educated to degree level in a marketing or communications-related subject Experience in a similar digital marketing role Experience of any email service platform - Dot Digital or similar preferable Experience of social platforms especially Facebook and Facebook Ads, Twitter and Hootsuite Adobe Photoshop skills are required Knowledge of SEO bestpractice