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Allen Associates
,
Oxford, Oxfordshire
Customer Support Manager 12 month FTC
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Salary: £26,000 per annum |
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Overview
Customer Support Manager We have a unique and exciting opportunity to join a fast-paced organisation. As the Customer Support Manager, you will be joining this extremely successful organisation for an initial 12-month period and will be the first point of customer enquiries and training staff members. Customer Support Manager Responsibilities As the Customer Support Manager, your main duties will include: Maintaining a high standard of customer service Ensuring customer issues are handled promptly Mentoring and leading a small team of Customer Service Advisors Assisting in the selection, recruitment and training of new team members Supporting with operational, product or marketing projects Customer Support Manager Experience It is vital that you are able to deal with all enquires in a professional manner and can remain calm under pressure. If you have previous experience of managing a small this team this will be beneficial. Excellent communication skills, attention to detail and the ability to confidently liaise with colleagues at all levels will be the key to success in this position. Customer Support Manager Rewards There are lots of benefits on offer including Extremely generous holiday allowance Friendly family feel Supportive team Onsite parking Location Based in West Oxford, OX2, there is onsite parking available and they are close to a reliable bus service which is a short walk away. The Company This is a fast-paced company who offer a range of products and services to clients to engage them in education. They are a fun and collaborative team and are now looking for an experienced Customer Services professional to join them as their Customer Support Manager. Allen Associates is a leading recruitment company with offices in Oxfordshire and West London, recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit and like/follow us on Facebook, Twitter, LinkedIn and Google.