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Rark Solutions ltd
,
West Malling, Kent
Complaints Handler
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Job Type: Full-time |
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Salary: £20,000 per annum |
Overview
A fantastic opportunity has arisen for a complaints hander to join my clients busy office in Kings Hill. The role will have the responsibility of the following: Seeing a customer complaint through from beginning to finish Investigating complaints Managing a high workload Drafting and finalising files Corresponding with the client and giving feedback Determine patterns of complaints to assist with better practice We are looking for candidates who come from a complaints background with fantastic written and verbal communications skills. You will also need to have the ability to work under a heavy case load and be able to prioritise and maintain excellent levels of customer service. In return, you will be offered a very good basic salary and the opportunity to work with a forward thinking company, who have a fantastic reputation of developing their people. Interested? Apply online today