Internal Account Manager

Swindale Parks Recruitment ,
Coventry, West Midlands
More Details
Job Type: Full-time
Salary: £23,000 per annum

Overview

Internal Account Executive My client is seeking an internal account manager to support their filed based Key account managers with the delivery of a first-class service. The Role Reporting to the Sales Director, you will be responsible for supporting the field-based Key Account Managers. As well as personally looking after a few of your own accounts. This is a key role in the business as you will establish and maintain links between customers, their key account managers, marketing, distribution and customer service. Key Responsibilities Meet with the KAM’s on a regular basis to help review their accounts and plan how you can best support areas where required. Internally managing your own small portfolio of fledgling accounts Roll out sales campaigns as part of a sales team Contacting existing clients to support the key accounts managers in customer retention Producing and following up sales quotes to resolve issues or challenges that might arise Processing sales orders, quotations, delivery schedules Monitoring regular orders to ensure stock availability and delivery times are met Working with the key account managers to bid for new tenders and win Updating the CRM database to provide sales director with information to produce accurate forecasting reports Attending exhibitions to create a need through face to face interaction Following up on Web leads Running off reports from the CRM system to create leads for the KAM’s to follow up The Candidate Minimum of 2 years’ experience of internal sales and customer services within a B2B environment A confident self-starter, able to spot new areas of opportunity, and expand upon them accordingly Must have experience interacting with field-based sales teams, assisting in booking face to face sales meetings, providing sales support, helping to put together quotes, ensuring orders are fulfilled on time You will be a competent I.T user (Salesforce or associated CRM system) Customer service champion Energetic, enthusiastic and seeking an internal sales role within a fast-paced environment Salary up to £28k dependant on experience 25 days holiday statutory This is an exciting opportunity for an experienced internal sales executive to step into the world of account management. The right candidate will be looking to use this opportunity to learn about account management and grow within the business to a field-based key account manager. To Apply Please apply immediately by sending your CV to Neil by using the “Apply” button below

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