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Meraki Talent Limited
,
London, Greater London
Vice President - Trade Management Oversight
Overview
We're looking for a candidate to this position in an exciting company. Manage the daily BAU Onshore Oversight team for a specified group of clients. Closely monitor all inbound escalation queries and facilitate accurate and timely responses. Ensure that the Oversight governance policy is adhered to at all times. Ensure that operational client service delivery standards (KPIs) are maintained and enhanced for all EMEA supported activity. Ensure that all offshore activity has appropriate administrative documentation in place via SLA’s, internal KPI’s and a monthly governance program in adherence to mandated Oversight policy. Support Trade Management in any client orientated scope of service definition and SLA negotiations. Constantly review policy, procedures and controls in order to reduce risk and enhance operational service delivery. Proactively work to implement measurable process improvement Assign responsibilities clearly to direct reports and manage and motivate members of the Trade Management and wider Global Operations team Provide oversight management for staff, including regular reviews, objective setting and planning. Provide support to senior Management for ad hoc assignments as required. Represent the Trade Management team in a variety of internal and external meetings as required. Have at least 5-10 years of direct experience both managing and processing domestic and international Equity, Fixed Income and FX trades, including cash deposits, in a supervisory capacity within a similar Investment Advisory organisation, Broker-Dealer or Global Custodian. Have experience of managing teams Extensive knowledge of ETC/STP is extremely beneficial, as is experience using Alert, CTM, GTSS and local middleware matching products. Basic Excel, Word and Power Point skills preferred.