Student Experience Officer (Data)

?? Salary: £22,000 per annum Contract Type: Full-time permanent JOB OVERVIEW At Study Group, our students travel from 142 different countries to study on our Higher Education preparatory courses. The students are miles from their family and will be faced with a new culture, lifestyle, and learning environment. We strive to create a better world through education and value passionate Tutors that share the same passion. This is a fantastic opportunity to join our Leeds International Study Centre. Working from the heart of Headingly stadium, you will play a key role within our Student Experience Team. You will work within the existing Student Experience Team members to ensure the day-to-day administrative functions of the office are carried out with a focus on student data including timetabling. This is an exciting job role that offers variety, challenge, and fulfilment. Working at Study Group is a unique experience that offers variety, opportunity, and a fast pace. If the idea of working in a centre that offers exciting development opportunities and where no day is the same is appealing then this is an exciting chance to really make a difference to students from all over the world. KEY RESPONSIBILITIES Student Data Administration to include: Using IT systems (Progresso and Scheduler) to create the teaching timetable, making amendments and updates as required throughout the semester Ensuring students are studying the correct modules for progression and allocate to registration and teaching groups Responsible for setting-up induction and student events timetables on Progresso Responsible for the maintenance of accurate student data in existing student management systems and for data uploads in to the systems Assisting the Student Experience Coordinator in creating exam timetables and seating plans Releasing teaching and assessment timetables to students and staff Provide reports and data to the Centre Management Team, which include (but not limited to): Pre-arrival and Post-arrival student reports. To assist the wider Student Experience Team and the Academic Team in compiling data requests To foster productive relationships with internal (e.g. academic staff; central Student Data Team) and external stakeholders (HEI Timetabling team) General Administration to include: Monitoring student attendance in accordance with company policy and UKVI requirements, and assisting in contacting under 18's To support student induction and progression activities To provide general administrative support for the center, for example, general student queries - face to face, by email and phone, ordering stationery and handling petty cash Any other duties as required from time to time by the Senior Management Team. To adhere to all compliance requirements in relation to GDPR, UKVI requirements, Safeguarding and Health and Safety. EXPERIENCE AND QUALIFICATIONS Experience of working in an administrative educational setting, ideally with international students, or another relevant administrative setting. Experience of timetabling or similar complex data handling Ability to produce and interpret complex data Strong IT skills specifically Microsoft Office are essential as well as experience of working with record management systems ABOUT US Study Group is the leading provider of international education, driving success for our students and partners. We believe in a better world through education and work with universities which are as motivated by driving student success and outcomes as we are. Voted as the 2017 and 2018 Global Pathway Provider of the year, our people are united with the shared ambition of providing a world-class UK education to talented students from across the globe. ORGANISATIONAL COMPLIANCE Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same dedication. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate. Please see our Privacy Policy Study Group processes your information in line with data protection regulations. L1-AA1 ? ?