Student Experience Officer (Data)

??? Salary: £13200 per annum (0.6FTE) Contract Type: Part-Time, Permanent JOB OVERVIEW At Study Group, our students travel from 142 different countries to study on our Higher Education preparatory courses. The students are miles from their family and will be faced with a new culture, lifestyle, and learning environment. We strive to create a better world through education and value passionate Tutors that share the same passion. This is a fantastic opportunity to join our Leeds International Study Centre. Working from the heart of Headingly stadium, you will play a key role within our Student Experience Team. You will work within the existing Student Experience Team members to ensure the day-to-day administrative functions of the office. This is an exciting job role that offers variety, challenge, and the opportunity to make a difference to students from all over the world. KEY RESPONSIBILITIES Monitoring student attendance in accordance with company policy and UKVI requirements Maintaining accurate student records and to keep student details up to date including contact details, visa/passport details and next of kin information Financial duties including handling petty cash, the sale of books, and the processing of refundable deposits Assisting in the administration of assessments Assisting in ensuring the centre is compliant with UKVI requirements Assisting in organizing student induction and events Dealing with general student queries - face to face, by email and phone General administrative duties and support e.g. production of letters, ordering stationary Fostering productive relationships with internal and external stakeholders Any other duties as required from time to time by the Senior Coordinator and Senior Management Team. Adhering to all compliance requirements in relation to GDPR, UKVI requirements, Safeguarding and Health and Safety. EXPERIENCE AND QUALIFICATIONS Experience of working in an administrative educational setting, ideally with international students, or another relevant administrative setting. Strong IT skills specifically Microsoft Office are essential as well as experience of working with record management systems ABOUT US Study Group is the leading provider of international education, driving success for our students and partners. We believe in a better world through education and work with universities which are as motivated by driving student success and outcomes as we are. Voted as the 2017 and 2018 Global Pathway Provider of the year, our people are united with the shared ambition of providing a world-class UK education to talented students from across the globe. ORGANISATIONAL COMPLIANCE Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same dedication. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate. Please see our Privacy Policy Study Group processes your information in line with data protection regulations. L1-AA1 ? ?