Help at Home Assistant

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Worcester, Worcestershire
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Overview

JOB DESCRIPTION Job Title: Help at Home Assistant Responsible to: Help at Home Co-ordinator Location: Worcestershire Job Purpose and Role The Help at Home service aims to support older people by providing assistance with those tasks they may have difficulty doing themselves and thus enabling them to stay in their own home and maintain their independence and improve their wellbeing. This chargeable service offers our clients help with a variety of tasks such as: Companionship General housework including Cleaning including fridges and freezers Sorting and tidying Laundry and ironing Helping to change beds Shopping Light gardening Taking clients to appointments or social events Preparing light meals Pet walking Writing and reading letters Reading books, newspapers Having a cup of tea and a chat Principle Responsibilities and Duties To provide flexible support to clients To complete or assist with tasks as requested by the client in the allocated time To adhere to policies and procedures as detailed in the Help at Home Handbook To handle client monies in line with procedures To maintain the trust and confidence of the client within the Help at Home ethos of caring and safeguarding the client To alert the Help at Home Co-ordinator of any safeguarding issues To be aware of and follow the guidelines set out in the Age UK Herefordshire Worcestershire Vulnerable Adults Policy To report all compliments/complaints to the Help at Home Co-ordinator To ensure timesheets are completed in a accurate and timely manner, informing the office of any missed visits or cancellations To attend training courses, staff and team meetings To be aware of and promote where appropriate the other services offered by Age UK Herefordshire and Worcestershire To actively support and promote Age UK's vision which is to make the UK a great place to grow older To carry out any reasonable requests from Age UK H&W Other Information: Age UK Herefordshire & Worcestershire is a Brand partner of Age UK nationally. Age UK Herefordshire & Worcestershire is a member of, and works within, the philosophy and principles of the Age England Association. Age UK Herefordshire & Worcestershire is committed to equal opportunities, principles and practice. All staff, in their roles and working collaboratively, will be expected to pursue the aims and objectives of Age UK Herefordshire & Worcestershire set out in the overall strategic plan of the Organisation. All staff must work within the policies and guidelines adopted by the Organisation All staff will participate in the supervision and appraisal systems adopted by the Organisation. Principles: Ageism is unacceptable: We are against all forms of discrimination; challenge unfair treatment on grounds of age; and represent the views of older people to ensure their voice is heard All people have the right to make decisions about their lives: We help older people to discover and exercise these rights People less able to help themselves should be offered support: We seek to support older people to live their lives as independently as possible. We believe people who are supported should be treated with dignity and respect in all supported settings We believe in working with others to make Herefordshire & Worcestershire a better place to grow older: We recognise the value of collective action and where possible we will work with others with diverse strengths in our community to ensure older people are cared about Please click to apply

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