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ACS Performance
,
Lewes, East Sussex
Commercial Support Manager
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Job Type: Full-time |
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Salary: £35,000 per annum |
Overview
Job Title: Commercial Support Manager Do you have over 5 years of experience managing a sales team? Are you familiarity with field service processes? Job Description A new role, the Commercial Support Manager will take over responsibility for day-to-day management of the sales and service teams as well as interactions with the distributor network, to allow the Commercial director to focus on key OEM clients. Role And Responsibilities The Commercial Support Manager will be responsible for managing customer-facing teams. Duties common to all include: Develop and deliver an annual budget in support of the overall strategy and objectives set by senior management; Assist management with hiring processes and new team member induction and training; Answer team member questions, help with problems, and oversee work for quality and guideline compliance; The Commercial Support Manager will manage the Sales Admin team. Key tasks include: Manage the Sales order process from initial query through to delivery and installation; Oversee communication with sales channels around stock availability, lead times, product updates, etc.; The Commercial Support Manager oversees global distributors and one direct salesperson in the UK. Key tasks include: Build, develop and manage a global sales network capable of achieving required sales. This includes recruitment, sales training, coaching, and motivating as well as performance management of staff and distributors. Ensure that company is competitive in all our key markets by signing distributors to a formal Distributor Agreement and visiting regularly to check they remain in compliance with that agreement; REQUIRED EXPERIENCE AND SKILLS Degree in a scientific field or equivalent practical experience. 5 years of experience managing a sales team; Familiarity with field service processes; Ability to cope with rapidly changing demands on time and prioritise jobs according to urgency; PREFERRED EXPERIENCE AND SKILLS Experience in using SAP B1 and generating reports from it; Experience in a B2B customer-facing position; Experience supplying products on an OEM basis to manufacturers of scientific equipment; Interest and ability to understand the science and interface with key opinion leaders. ADDITIONAL NOTES: This role includes overseas travel. Valid driving licence and passport required. ACS are recruiting for a Commercial Support Manager . If you feel that you have the skills and experience required in this advertisement to be a Commercial Support Manager, please submit your CV including an outline of your experience as a Commercial Support Manager . It is always a good idea to include a covering letter outlining your experience as a Commercial Support Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Commercial Support Manager role you desire.