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Property Personnel
,
London, Greater London
Senior Property Manager
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Job Type: Full-time |
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Salary: £33,000 per annum |
Overview
This highly-regarded and leading estate agency group with a strong presence in London, is currently looking to recruit a Senior Property Manager to join their office in Wimbledon. You will be given a sensible volume of residential property to manage so that you can deliver your work to the highest standards. That focus plays a key part in client retention which is extremely important as you will be working with long-term landlords and contractors. Our client offers excellent opportunities to progress in your career within their established team. Duties of a Property Manager: • Managing a portfolio of properties • Managing all aspects of tenant enquiries and liaising with landlords • Making sure tenants and landlords are kept informed of progress on a regular basis • Booking approved contractors and sending works orders to carry out necessary repairs and redecoration • Processing insurance claims for landlords • Processing contractor invoices • Ensuring the properties are up to date with detailed notes, and deadlines met in terms of property visits and property reports delivered to landlords • Responsible for changeover utility letters between tenancies for managed properties • Dealing with and resolving where possible, initial client complaints, notifying your line manager of any escalating complaints in a timely fashion so these can be addressed immediately • Ensuring current gas safety records and electrical safety checks (PIR) are maintained at all times • Receiving and actioning maintenance issues and instruct approved contractors accordingly, controlling costs and quality of work • Checking, authorising and posting invoices to the in-house database • Arranging appropriate quotations in line with Terms & Conditions, ensuring landlords’ approval is received • Arranging and carrying out property visits in accordance with the time scales in the company Terms & Conditions • Negotiating damages claims between landlord and tenants following check out. Personal specification: • Previous experience within residential property management • ARLA/NFoPP qualification • Experienced in dispute resolution and problem solving • Intermediate knowledge of MS Word and Excel • Highly motivated and positive with a "can do" attitude and good team player • Good telephone manner • Able to multi-task and prioritise workload. Our client is offering a generous salary of £33,000. Benefits include access to company-wide incentive schemes and training programmes that has seen members of the team consistently gain new opportunities.