Resident Services Assistant

Gibson Hollyhomes ,
Manchester, Greater Manchester
Job Type: Full-time
Salary: £22,000 per annum

Overview

Brand New Development Career Progression Working within one of Manchester’s leading estate agents My client is looking for a resident services assistant to join their growing team, they are looking for a confident and enthusiastic candidate who will have previous lettings administration or property administration experience. You will be located on site and will work a shift pattern. Duties: Arranging Tenancies - Conducting reference checks & reviewing for manager’s approval - Ensuring ID & all legal documents are accurate and saved on file - Drafting tenancy agreements etc. for signature - Registering deposits - Ensure files are fully compliant prior to move in Managing maintenance issues - Following procedure to deal with defects/maintenance issues within apartments and communal areas - Managing defects/maintenance log/reports to ensure up to date and accurate Arrears - Proactively chase & collect rent arrears - Report arrears monthly to management team Renewals - Liaise with tenants 8 weeks prior to end of tenancy - Review inspection reports, arrears and review with management as appropriate - Draft tenancy agreements and ensure renewals complete within timely manner