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Zachary Daniels
,
London, Greater London
Department Manager- Luxury
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Job Type: Full-time |
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Salary: £40,000 per annum |
Overview
The Retail Operations division of Zachary Daniels are looking to recruit a Department Manager for a luxury leather goods and accessories brand based in Central London. The Role This is a luxury brand located on an iconic street in London. The Department Manager will be responsible for a team of up to 30 people. Key responsibilities will include: - Ensure an exceptional welcome and customer service, fostering cross selling among the product categories. Analyse the department performance and define the actions required for achieving the business objectives. Give commercial suggestions to SM. Drive the team to exceed their KPIs. Be constantly up-to-date on market trend and share insights with relevant functions. Foster the e-commerce channel development. Ensure high levels of customer satisfaction through excellent service. Train and inspire the sales staff of her/his department in product knowledge, sales techniques, customer services and company procedures. The Candidate Passion and knowledge of the managed product category (luxury market) Business driven Team player with the ability to lead and influence peers Strong customer service approach Natural ability to serve clients Confident, enthusiastic and positive Problem solving Organised and detail oriented Market and product knowledge/passion Interest in luxury/fashion, art and design The Package In return the business offers a basic salary of up to £45,000 per annum dependent upon experience plus company bonus and benefits. BBBH16487