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Swindale Parks Recruitment
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Bradford, West Yorkshire
Internal and External Sales
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Job Type: Full-time |
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Overview
Hayley Group is one of the UKs leading suppliers of Engineering Products and Services. A very successful and rapidly expanding business, with 47 branches and employing over 1000 people. Their aim is to provide a "best in class", exceptional customer service and where appropriate will offer cost saving and energy efficiency initiatives. Hayley Group are looking for dynamic and experienced internal and external sales personnel to join their highly motivated team at their Leeds-Bradford branch. Location: Leeds-Bradford and surrounding areas Working Hours: 40 hours per week - Monday to Friday. Additional working hours may be required during busy periods. Purpose: Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.Deal directly with customers either by telephone, electronically or face to face and project a professional company image. The successful candidate is capable of building strong customer relationships and maintaining high levels of customer satisfaction. They will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability. Main duties & responsibilities: Liaise with customers to deal with their specific requirements, selecting the most effective products/solution to meet their needs, while ensuring all sales are profitable. Provide excellent customer service including dealing with customer phone calls, email requests and website enquiries Preparation of quotations, meeting the requirements of the application and closing dates. Maintain close contact with customers, build up rapport and establish customer loyalty, give excellent customer response. Present and sell company products and services to current and potential customers Identify and resolve client concerns Procure materials on a competitive price basis. Follow up on new leads and referrals resulting from field activity Identify sales prospects and contact these and other accounts as assigned Establish and maintain current client and potential client relationships Knowledge & Skills requirements : Product knowledge of one or more of the following sectors - Fluid Power, Bearings, Power Transmission, PPE & Tools Customer focused, driven to provide consistent high level of service Good customer care skills Strong communication skills Professional level of verbal and written communication skills, numerate Valid driving license Proficient basic IT skills Accuracy and attention to detail Good organisational skills An ability to work under pressure and to deadlines An ability to work independently and as a team Good administrative skills Quick to learn Proactivity A "can-do" attitude. Good knowledge of the area and customers is preferable Health & Safety responsibilities: Take care of own safety and that of others. Comply with health and safety procedures and instructions. Not neglect, misuse, and damage anything provided in the interest of health and safety. Assist by reporting to Line Manager any hazard, accident, damage or defect in order that remedial action may be undertaken. Other: Observe Quality Standard guidelines Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job Adhere to all company policies and procedures To apply for either of these positions, please send your CV via this website.