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Glu Recruit LTD
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Sheffield, South Yorkshire
Property Account Manager
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
Role: Property Account Manager Salary: Basic of up to £22000 per annum commission earn up to £650 per month Location: Sheffield Our client provides an automated web-based system, to the estate agency sector, enabling them to be more efficient and save money. The role: We have an exciting opportunity to join a family run business that is growing rapidly. This role has the potential to really make it your own. Answering in-bound calls from agents, prospective tenants and guarantors and assisting them in the referencing process Customer Retention in line with individual and departmental KPI’s Achievement of revenue & margin growth targets on a Monthly, Quarterly and Annual basis Making outbound calls to ensure agents are happy and knowledgeable on the system Running online training sessions using Zoom or Join Me to learn more about the insurance products and utilities Recording training sessions and posting them on our platform Understanding customer growth from the existing account base through cross-selling and up-selling Working as a team to improve service plans and incentives Answering emails to the general inbox and processing manual reference responses Manning the Live Chat function on the platform Managing the closed Facebook page and other social media The successful candidate: The successful candidate will ideally have experience in the property industry or property industry knowledge. Experience in the letting industry is mandatory Excellent verbal and written communication skills Professional and Courteous PC skills essential Customer service skills Commercial awareness Ability to speak with customers Glu Recruit are an equal opportunities employer.