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The Business Connection
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Ellesmere Port, Cheshire
Sales Support Co-ordinator
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Job Type: Full-time |
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Overview
This is an exciting opportunity for aSales Support Co-ordinatorto join a progressive, growing company who pride themselves in giving the best service to their clients and customers. The Sales Support Co-ordinatorwill be developing, maintaining and ensuring the sales function runs smoothly and efficiently, whilst ensuring the customer onboarding process is industry-leading.The Sales Support Co-ordinatorwill benefit from having access to the company’s fantastic benefits package, which include an on-site gym, company pension scheme, social area and great progression opportunities. To apply for the Sales Support Co-ordinatorto role, you must be an enthusiastic, hardworking individual with good communication skills and customer service experience. The Sales Support Co-ordinatorwill have strong computer skills in MS Windows, experience working in an office environment with a CRM and the ability to quickly pick up new systems. Key Responsibilities: Set up new accounts in line with the company onboarding process, ensuring first impressions are of the highest standards Cross-selling products during the onboarding process in order to maximise sales Manage the day to day workload of the department and be the first point of contact for any general escalations Manage the team’s inbox Maintain and improve administration processes and follow through all current company policies and procedures to meet the highest possible standards Ensures the team are prepared for client visits and that the necessary arrangements have been made Providing the Business Development Team with updates/ feedback and any important information across all business streams Maintain appropriate records on clients and sales activities within a CRM system Representing the company at trade events in a professional manor Attend internal meetings and feedback relevant intel to the team Creating process documents and ensuring they remain updated Essential Skills: An enthusiastic, hardworking individual with good communication skills and customer service experience You need to be comfortable communicating with people on different levels through a variety of methods such as telephone, email and face to face Have strong organisational skills and the ability to work effectively under pressure to prioritise workload in an efficient manner Strong computer skills in MS Windows, experience working in an office environment with a CRM and the ability to quickly pick up new systems Confidence; ability to be confident in delegating emails/ tasks to other members of the Business Development Team Organised and Responsible; ability to organise the inboxes and take on various responsibilities Supportive; ability to support other members of the Business Development Team and help to achieve set goals by keeping communication clear, open and honest. Positive Attitude and Eager to learn; ability to develop your skills, discover new ways to challenge yourself and to think outside the box Self-Motivating; ability to work independently and meet set deadlines Team Player; ability to be reliable and adapt quickly and easily. Understanding individuality and encourage creativity Analytical Problem Solver; ability to identify a problem and generate solutions using key knowledge Keywords : Support, sales, Account Manager, relationships, clients __________________________________________________________________________________________ Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy We are an equal opportunities agency and welcome applicants from all backgrounds