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Glasgow, City of Glasgow
Trade counter
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
Trade counter/Internal Sales Previous electrical wholesale experience required and the ability to develop and satisfy customers' requirements quickly and efficiently. You will be a strong relationship builder and have the opportunity to progress to external sales to visits to ensure they are receiving great customer service. Responsibilities will include: Meeting and greeting customers at the trade counter and providing a "first class" customer experience. Handling enquiries via telephone, advising on product lines. Preparing customer quotations Updating customer terms Progressing orders - promoting special deals Proactive upselling Placing orders with suppliers chasing purchase orders raising and chasing credit notes/debit notes Use of computer system including o quotations, enquiries, picking notes, back orders Skills Required Strong communication skills (written and oral) Computer literate (inc Microsoft Office) Efficient Coping with pressures and setbacks Personal Qualities Required A hard working polite team player. A self-motivated person who understands the importance of getting the job done and/or responding to the customer as promised, and on time. Should be punctual, well presented and like to operate in a clean and tidy manner. Positive with a friendly "can do" attitude. A good listener who is keen to learn, develop new skills and "get on" in the business. Thoughtful and resourceful, someone who enjoys solving problems. Real ambition and a desire to succeed would be beneficial as the role offers excellent opportunities to progress in the future. Generous bonus based on profitability of branch. Monday to Friday, Core hours: 8 to 17.30 or 7.30 - 5pm Competitive basic plus rewarding annual bonus Required skills trade counter, customer service, retail, electrical wholesale Telesales, internal sales, lighting, trade counter Salary depending on level of experience