Account Manager

The Business Connection ,
Ewloe, Clwyd
More Details
Job Type: Full-time
Salary: £23,000 per annum

Overview

This is a fantastic opportunity for an Account Managerto join this successful and expanding company who are going through a period of sustained growth. The Account Managerwill be establishing strong customer insight to understand their business and development plans through regular, scheduled account reviews. You will also gain referrals and leads for additional products and services.Working as part of a fast-paced and motivated team, you will be key to ensuring that the company builds upon their success, by maximising and developing a diverse and profitable base of customers. The Account Managerwill be rewarded with a realistic and competitive uncapped commission scheme, a flexible benefits package, and career growth. Hours of work for this role is Monday to Friday 9am-530pm. To apply for the Account Managerit is essential that you have previous business-to-business experience, ideally within an IT, technical or telecommunications environment. You will be able to build strong, credible working relationships with clients and offer a consultative approach.The Account Managerwill have exceptional communication and negotiation skills, with a positive, clear manner when relaying technical information. Key Responsibilities: Gaining deep customer insight to understand their business and their plans on how solutions will aid their own growth and development plans through regular, scheduled account reviews Re-sign and upgrade customers nearing contractual eligibility Gain referrals and leads for additional products and services Welcome calls and effective on-boarding of new customers Day-to-day customer support in a commercial setting. Ensure customers are delighted with all aspects of their service and propositions Attend client meeting when necessary Making sure the CRM system is updated Achieve personal and team targets and Key Performance Indicators To ensure you attend all training modules on all aspects of products and services to ensure you can identify opportunity when speaking to our customers. You must become conversant in all products and services To clearly demonstrate your ability to build a pipeline of opportunity in accordance with your targets Essential Skills: Sales process experience, including discovering needs, building trust and relationships, negotiation skills and closing skills Previous experience in a similar role selling B2B technical and IT services would be ideal Ability to learn thorough technical product knowledge and how the products benefit clients Understanding of market places, competition and alternative products Be able to manage own time and workload/workflow effectively Meticulous attention to detail Dealing with difficult situations/people Do the best job you can, going the extra mile and being proud of it Act with honesty and integrity, stick to what you say you’ll do Communicate clearly and effectively to ensure zero confusion Work as one team, all pulling together to achieve the company mission Welcome change, be positive, always have a half full attitude Face your challenges head on and use the resources around you to succeed Ability to self-learn and develop knowledge of the products/markets we operate in. Keywords: B2B, business development, sales, account management Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy We are an equal opportunities agency and welcome applicants from all backgrounds

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