Account Manager - software solutions

Careerz Limited ,
London, Greater London
Job Type: Full-time
Salary: £25,000 per annum

Overview

Job Title: Account Manager - software solutions Location: Home based or serviced office - Ideally located near London SE19 - Crystal Palace. Salary: Circa £30K bonus benefits Role Description: Our client is looking for an experienced Account Manager / Client Manager with strong relationship building skills and an interest in technology and software. This is a great opportunity to help build an already strong business and make a real impact. Duties & Responsibilities: Be the key link and relationship manager between the client and key stakeholders - account managers, sales & marketing, support, technical project management. Focus on relationship building and ensuring client satisfaction through ensuring the technical solution is fit for purpose and any enhancements are managed through successfully. Maintain regular client contact - email, phone and face to face. Understand the range of solutions on offer and be able to answer client questions and queries or escalate with technical experts where required. Work with technical team to ensure they take on technical developments. Uncovering opportunities and up-selling across their range of solutions. Attend internal and external team meetings to input to the development process and be in a position to update key stakeholders. Deliver necessary system training to the client. This role will require travel given the territory to be covered and will be fully expensed. Key Search Words: Software Development / SAAS / Software Support / Client Manager / Account Manager / Training Manager / Development Manager / Customer Support Manager / Technical Manager / Software Development Manager How to Apply: Please forward your CV in strictest confidence to Careerz Limited who are acting as a recruitment agency in relation to this role. Please note all applicants must be free to live and work in the United Kingdom. About Us: Careerz Limited offers a range of specialist recruitment services, aimed at small to medium sized companies, across London, Kent, South East, UK. Our aim is to provide companies, a one stop solution across technology, sales & marketing, finance, HR and support with the view to becoming your trusted people partner. Careerz was conceived by a former internal Recruitment Manager who has extensive blue-chip experience and a passion to break the mould and offer something different and most importantly, cost-effective. Equal Opportunities Policy: Careerz Limited is committed to equal opportunities for all and opposes all forms of unlawful discrimination on any grounds such as age, colour, race, nationality, ethnic or national origin, sex, sexual orientation, marital status, disability, religion or belief.