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Reed Specialist Recruitment
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London, Greater London
Account Manager
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Job Type: Full-time |
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Salary: £35,000 per annum |
Overview
Overview Account Manager is an intermediate level position within the sales team. For courses, the main focus of a sales Account Manager is account management, to make sure all clients within their account base are being contacted regularly and given an appropriate level of service. The ultimate goal of an Account Manager is to maximise the revenue the business makes from each client, through optimising their account and selling the clients add on products. Key Responsibilities As an Account Manager you will have an account base of 70-100 clients. Your responsibility is to maintain and develop the relationship between the client and reed.co.uk courses. To do this you need to maintain regular contact, within 45 days, with your entire account base. This should be through face to face meetings, phone calls and video conferencing. Through investigative techniques, you should understand key motivators, buying criteria and needs for all of your clients. This can then be used to optimise their account to generate more leads, sales or brand awareness amongst the clients target audience. Your target is a revenue based target which is achieved by selling add-on products to clients. In order to sell clients these products you need to have a good relationship and understanding of client’s needs. You may receive new accounts from the acquisition team, and you must reach out to introduce yourself within 5 working days to all accounts. All activity, calls and emails should be recorded on salesforce accurately. Skills and Experience Account Managers should have previous experience within an account management capacity. They should demonstrate this through Organisation Tenacity Competitive Key Measures and Targets Revenue – Periodic targets and larger, quarterly renewals. Client Meetings- Up to 12 client visits each period to discuss account performance and renewals. ROE – Speaking to every client in their account base within 45 days. Join REED - Improving Lives Through Work Proud winners of: 1 Recruitment Agency - Glassdoor Best Places To Work 2019 & 2020 Glassdoor Top CEOs 2019 The JobCrowd Top Companies For Graduates To Work For 2018/19 Our Values, Your Values; Our Future, Your Future All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. REED is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. We are a MINDFUL EMPLOYER and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.