Product Features
Blog
Contact Us
Sign In
Nuvei
,
London, Greater London
Account Manager - Gaming
Overview
Job Description
The Account Manager [gaming vertical] is responsible for managing a portfolio of valued gaming operators with the objective of building and maintaining strong, value adding relationships that are mutually beneficial to all parties. The Account Management role acts as a single point of contact for the customer and liaising collaboratively across a variety of internal functions. The primary objectives are to build relationships, maintain client satisfaction levels, add value for our clients, develop SafeCharge brand and ultimately increasing business and revenues to Safecharge through a combination of harvesting and cross selling suite of SafeCharge products and services. Responsibilities will include : Ability to understand and anticipate clients existing and future needs in depth and develop compelling solutions to meet client needs Bring fresh insight to clients business that will help them deliver competitive advantage through increasing clients performance/revenue and satisfaction Develop and own joint strategies that are mutually beneficial to client and Safecharge Build and maintain strong, long-lasting customer relationships through amongst other things, undertaking of client visits and completion of quarterly business reviews. On occasion, oversee the integration of clients to SafeCharge platform, while working closely with the technical team to discuss the development of new features for merchants Achieving targets and goals while continually reviewing individual client account management plans. Forecasts and track client account metrics. Identifies opportunities to grow business with existing clients and using network to generate new business. Coordinate with internal functional to ensure consistent service. Collaborates with sales team where appropriate to reach prospective clients. Positioned as an expert in payments and gaming, keeping abreast of ongoing changes. regulation and competitive overview. Requirements Minimum 5 + years of experience in an account management role with significant client-focused solutions experience. Strong payments industry experience Excellent presentation and negotiation skills Excellent written and verbal communication skills Ability to deal/interact with senior stakeholders Proven project management skills Highly motivated team player Independent, self-motivator, intelligent, entrepreneurial and assertive Fluent in English Willingness to travel Educated up to Degree level, post graduate (including MBA) preferred