Retail Store Supervisor

Our client is looking for Retail Store Supervisor

Specific Duties include:

1. Managing the day-to-day operations of the Store, with emphasis on customer satisfaction.

2. Recommending systems, procedures and policies to improve the operations of the Store

to match Management’s goals and objectives.

3. Monitoring the inventory of the Store, including tracking stock levels, conducting regular

audits and minimizing loss and damage.

4. Implementing quality control systems within the Store.

5. Hiring and training new staff. Supervising staff of the Store, including setting work

schedules, assigning tasks and targets, managing their performance and recommending

any corrective or performance improvement action that may be necessary.

6. Monitoring the proper functioning and maintenance of the Store’s Point of Sale and other

equipment.

7. Working with Management to market the Store and its products and improve sales and

customer loyalty.

8. Overseeing and resolving customer situations.

9. Securing daily cash and preparing it for collection.

10. Ensuring all products are attractively merchandised and that shelves and racks are clean.

11. Preparing and submitting weekly reports to Management.

12. Following, complying with and enforcing established policies and procedures, including

health and sanitation.

13. Performing other related duties.

Qualifications and Experience:

1. At least ten (10) years’ experience in a retail business.

2. A minimum of five (5) years' experience at a Supervisory or Managerial Level.

3. At least a Diploma in Business Management, Marketing, Human Resource Management

or a related field.

4. Five (5) CXC/CSEC/O’Level subjects.

5. Excellent time management skills.

6. The ability to work in a fast-paced environment.

7. Assertive, with strong leadership skills.

8. Must have a valid Police Certificate of Character.