Butler Services Manager

Our client is looking for Butler Services Manager

Responsibilities:

Train the Major Domos on processes and duties along with any areas of necessary improvement

Ensure that all sanctuaries are prepared on time prior to guest arrival and guest preferences are logged and maintained

Coordinate with other departments

Promote hotel facilities, services, and products to the appropriate guest

Ensure flawless uncompromised and personalised service is rendered.

Ensure all Butlers have knowledge of in-suite services, technology and amenities and training Butlers in their performance and work-related activities.

Qualifications and Experience:

BSc. in Hotel/Business Management or equivalent

Guild of Professional English Butler certification

Minimum three (3) years’ work experience in a similar position

The ability to maintain confidentiality.

Ability to focus on details and service excellence