Customer Service Agent

Our client is looking for a Customer Support Agent:

Responsibilities:

- Ability to effectively communicate his/her thoughts in a well-organized understandable manner.

- Demonstrates clear and polite written and oral communication.Technical Skills

- Ability to set expectations and deliver information in a positive and articulate way.

- Solves routine problems effectively, gathering the information necessary from the customer.

- Ability to adapt to changes. (Working on different teams, line of businesses, sites/locations,

- Provide appropriate follow up which may include outbound calls.

Requirements:

- Minimum 3 CXC passes or equivalent qualification preferred or a combination of experience

- Related skills and the ability to pass internal assessments