Software Engineer - Keen360 Guyana

Our client is looking for an IT Systems Administrator:

Responsibilities:

- Provides advanced technical support related to both above-store and in-store IT systems and Infrastructure that have been escalated to the back office teams.

- Evaluates existing IT systems (hardware and software), performs system upgrades based on business requirements; installs, integrates, customizes, configures, and tests new IT systems (hardware and software); resolves configuration conflicts and errors.

- Maintains a high standard of customer service in dealing with and responding to support queries.

- Provides an interactive IT presence within the company and ensures that all IT. helpdesk tasks are completed, and all requests are escalated for resolution and approval when applicable.

Requirements:

- BSc in Information Technology or Computer Science

- Microsoft Certifications, PMP Certification, CISSP Certification, CCNA/CCNP Certification

- Minimum of three (3) years’ experience in a similar position

- Technical knowledge (including evaluating, maintenance and troubleshooting) of Local Area Network and Wide Area Network technologies