Home Delivery Manager (Scunthorpe)

Morrisons ,
Scunthorpe, Lincolnshire

Overview

Job Description

Retail is at the heart of our business, we're proud to be the UK's fourth largest supermarket serving more than 11 million customers each week across our growing network of nearly 500 stores. We believe in recruiting leaders into our stores who are passionate about delivering fantastic customer service and play an essential part of our ongoing success. Providing leadership, direction and ensuring standards remain high, you'll bring a management style that motivates and brings out the best in those around you. We're currently recruiting for a high performing Home Delivery Manager to join our team in Scunthorpe . This is a 40 hour contract fully flexible and you'd be managing the Home Delivery team (of about 25 colleagues) as well as being a Manager in charge to support operational activity across the store in absence of the other managers. You will create and lead a high performing, capable and engaged team of Team Managers who consistently achieve the highest standards of customer service, availability and, presentation. You'll be focussed on driving your team to deliver our customer promises and business performance. What will I do as a Senior Manager? * Provide excellent customer service to drive sales forward. * Motivate, lead, support and coach your team to bring out the best in those around you. Managing up to approx. 10 direct team managers. * Plan and manage labour, stock availability and sales targets. * Ensure standards remain high and continually look for ways to improve. * Identify talent and support with development and succession planning. Qualifications: What do I need to be a successful Senior Manager? High degree of professionalism and able to communicate at all levels with excellent customer service skills. Be an experienced retail or FMCG manager looking for their next step. Experience in managing a fast paced, high volume environment and rise to a challenge with a 'Can Do' attitude. Ability to motivate and inspire our colleagues through a fast paced retail environment. Strong problem solving and analytical skills to review, investigate and provide solutions. Be highly influential, an innovative thinker with a constant drive for results. Candidates successful at interview will be subject to a DBS check and a further credit history check for specific vacancies prior to any offer of employment.