Community Banker

Community Banker Location: Various branches across the West London area We are currently hiring for a number of temporary positions in our branches across the West London area. The positions will be for initial 3 month temporary contracts. As a Barclays Community Banker, you'll be the first point of contact for our customers, providing expert advice on the products and services that are right for them. You'll be encouraged to grow in your role, and work in new innovative ways - and you can expect the training, development and digital skills you need to deliver the excellence our customers expect. There may also be the opportunity to assist customers with their everyday Banking needs through administering transactions on the tills. These are full time opportunities. You will be required to work 35 hours a week. These opportunities are for initial 3 month temporary contracts. What will you be doing? * Delivering innovative tailored solutions and exquisite service by listening to our customers' needs and wants * Being aware of and participating in activities in the Local Community by getting to know your customers and acknowledging events * Living by our values to build and maintain our reputation for service excellence * Developing and sharing your knowledge with colleagues, to continuously improve our customer experience * Understanding the customer's needs, dealing with queries and promoting the banks services * Take the time to understand the customer's needs and develop trusting relationships by becoming the 'Go To' person whilst promoting the Banks products and services * Exceeding our customers' expectations by tailoring solutions through great communication and building strong rapport * Showing a caring attitude towards colleagues and customers by displaying a positive and friendly attitude What we're looking for: * A genuine desire to provide an excellent service every time * A proven record of excellence in a customer-focused role Skills that will help you in the role: * The confidence to make authoritative banking decisions that always put our customer's first * An excellent level of attention to detail * Great communication and influencing skills, and a collaborative, team-based approach to work * Experience of creative problem solving, and the ability to take the initiative to permanently resolve potential issues Where will you be working? These roles will be based in one of our branches in the West London area. Specific locations can be discussed if you are successful in securing a position. Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details. The health, safety and security of all colleagues remains our number one focus and we're continuing to adapt our working practices to support the well-being of everyone, but in particular colleagues who are continuing to work in our global offices and branches during this current situation relating to Covid-19 Our Values Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Our Diversity We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals. Our Benefits Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. Where appropriate, and for UK based roles, we will consider requests that the role be based at alternative Barclays' key UK location from that advertised. Employment Type: Temp / Contractor