Customer Success Analyst - UK

Moloco, Inc. ,
London, Greater London
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Job Description

Customer Success Analyst Moloco is a Silicon Valley adtech startup powered by its in-house machine learning mobile ads optimization engine. We're in a hyper-growth stage both in technology and business. Come work with top talents from Google, Amazon, Goldman Sachs, and other global tech companies. For more information about Moloco, please visit our website: www.molocoads.com We are looking for a Customer Success Analyst to lead our valuable clients' successes with data-driven analysis and management of campaigns. While tackling challenging real-world problems, you will make a positive impact on hundreds of millions of mobile users and grow with top-notch colleagues. What You Will Do * Learn to ascertain and fully comprehend advertiser's marketing needs to effectively communicate how our programmatic solution will help them achieve goals. * Analyze campaign data and suggest better solutions to internal and external customers. * Work with all account teams to ensure successful onboarding of the new advertisers. * Work with the account team to identify account growth opportunities via data. * Participate in developing and improving our advertising platform and internal tools. * Understand the mobile ecosystem and stay current on industry trends. * Travel as needed to key industry events and conferences. What you'll need to succeed * Excellence in logical thinking, problem solving and familiarity with big data and numbers. * Basic understanding of SQL and Excel are a must * Great communication skills * Strong ownership mentality and a curious approach to problem solving * Strategic and consultative approach with the focus on building long-term partnerships. * Passions for continuous growth and success of the organization, as well as yourself. * Team player and the ability to adapt to a fast growing/changing company. Moloco Culture * We believe that a great workplace comes with outstanding colleagues. We obsess over hiring the best people. * We strive for excellence in our work. What you accomplish is the determining factor at Moloco that drives career growth within all company departments. * You deserve a lot of freedom and perks (such as unlimited vacation days and free food) because we believe you will be a responsible teammate and act in Moloco's best interest. * We believe in people managing their own career growth and support self-improvement. Employment Type: Full time

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