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Neustar
,
London, Greater London
Principal Account Manager - Temp
Overview
Job Description
Neustar is an information services and technology company and a leader in identity resolution providing the data and technology that enables trusted connections between companies and people at the moments that matter most. More information is available at Job Requisition: R-3133 Principal Account Manager - Temp (Open) Primary Location: LONDON Job Description: Here's How You'll Make A Difference: * Proactively manage a base of existing accounts and be responsible for defending revenue and driving allegiance within those accounts through understanding a client's business needs, issues, strategies and priorities. * Responsible for coordination and deliver of QBRs (Quarterly Business Reviews) with clients where applicable. * Coordinate all internal resources necessary to ensure any client issues- service, billing, technical, etc...are resolved efficiently and effectively. * Expand relationship within existing accounts and help uncover incremental revenue opportunities and additional ways to enable clients to get value out of licensed services, partnering with sales on any new business opportunities. * Acquire and integrate industry knowledge related to general trends, emerging technologies & competitors. * Electronically maintain notes, forecast, and pipeline in Salesforce.com as it relates to all clients * Partner with appropriate sales executive and sales resources to support up-sell, cross-sell, and new business within book of accounts * Maintain and grow account relationships using the telephone, email and travel to assigned client location. * Creation and maintenance of account management plans in coordination with all client-facing resources * Ongoing education of client on Neustar products, events, thought leadership, etc. What You Bring to the Table: * 5-10 years' experience supporting conceptual services in a highly technical and complex selling environment * Knowledge of the consumer services and direct-to-consumer space and relationships therein and/or experience selling marketing analytics solutions are required. * Experience managing the entire sales cycle, from identifying a need to developing the solution and seeing the sale through implementation. * Consultative sales acumen * Excellent interpersonal, customer relations skills desired * Strong work ethic and demonstrated track record of retaining $10M+ in client revenue * Fluent in negotiating complex agreements and communicating technical concepts * Strong face-to-face presentation and facilitation skills * Intellectual curiosity, attention to detail, high energy, deliberate delivery, focused on winning and on client success * Ability to champion new ideas, initiate change, think "outside of the box," and drive innovation * Excellent organizational and communication skills to articulate value propositions to clients, peers, and management * Ability to unite internal teams for effective and logical problem solving. * Ability to multitask and work creatively to resolve client issues. * Proficient in Salesforce.com, PowerPoint and Excel. * Potential for travel up to 25% of the time The Fine Print: * Bachelor's degree Neustar does not accept unsolicited resumes from external firms or agencies. Neustar will not be responsible for placement fees associated with unsolicited resumes. DIVERSITY Diversity, inclusion and teamwork are second nature to Neustar; and these values permeate our entire business structure. Neustar is committed to creating an environment where a wide spectrum of opinions and beliefs are actively sought, listened to and respected. Further, our talented workforce draws from the many geographic areas and markets in which Neustar operates worldwide, which represents a distinct competitive advantage. The rich and varied personal and professional backgrounds of our employees make Neustar a dynamic and rewarding company at which to build a career. We invite you to join us. EOE ofMinorities/Females/Vets/Disability Neustar, Inc. considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or status as a Vietnam-era or special disabled veteran in accordance with federal law and other state and local requirements. Neustar, Inc., complies with applicable state and local laws prohibiting discrimination in employment and provides reasonable accommodation to qualified individuals with disabilities in accordance with the American with Disabilities Act (ADA) and applicable state and local laws.