Nightshift Cleaning Supervisor

MITIE GROUP PLC ,
Barnard Castle, Durham
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Job Description

Company Description Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us. Job Description Location: GSK Barnards Castle Hours: 37.5 Hours Per Week Shift Pattern: Mon - Wed 2100 - 0600, Thurs 2000 - 0430, Fri 1500 - 2200 In your new role as a Cleaning Supervisor you will have the below duties: * To organise the operations of a weekend cleaning team and to ensure that services meet the customer requirements. * Support the team with a proactive approach to training and development * Manage the holidays and absences allocation of the Cleaning Operatives to ensure that adequate coverage is available and that cleaning standards are not reduced. * To ensure that all required team's work is performed in a timely manner and to the required standard set by Mitie & our client. * To ensure all cleaning works are completed following Standard Operating Procedures (SOP's), Environment Health and Safety (EHS) and Good Manufacturing Practice (GMP). * Take action, in consultation with Support Services Management, to resolve operational issues to ensure that all work is completed safely. * To complete all required paperwork correctly, legibly and in a timely manner. * To undertake any reasonable additional requests made by the Management team, to ensure that the overall contract service standard is maintained. * Carry out a weekly check of all cleaning machinery to make sure that it is in a safe working condition and reporting any faults to the Facilities Manager. What we can offer you: * Core Benefits - Holiday Entitlement, Pension contributions and discount through MiDeals which can give you discounts and savings at over 850 high street retailers. * Voluntary Benefits - Cycle to work, Extra Holidays, Share Incentive Plan, Save as you Earn Scheme as well as numerous other benefits. * Recognition and Wellbeing initiatives such as Mitie Stars, long service awards and our Employee Assistance Programme. Qualifications * Previous supervisor experience. * Proven supervision / Customer Focus and Service Skills. * The ability to prioritise workload effectively, with good organisational skills. * Detail conscious. * Able to work from own initiative. * Excellent Time Management Skills. * Good Communicator. * Must be able to complete an Enhanced Disclosure in line with the Contract requirements. * Must be able to work the shift pattern discussed. * Have a flexible approach to the role. Additional Information Health and Safety responsibilities: * Follow Group and company policies and procedures at all times; * Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment; * Use all work equipment and personal PPE properly and in accordance with training received; * Report any issues or training needs to your Line manager and /or via your divisional incident reporting system; Information Security * Ensure compliance with Mitie's information security procedures in all activities; * Proactively identify and report security risks to your manager; * Report actual and suspected security incidents; Note: This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business. Qualifications: Previous supervisor experience. Proven supervision / Customer Focus and Service Skills. The ability to prioritise workload effectively, with good organisational skills. Detail conscious. Able to work from own initiative. Excellent Time Management Skills. Good Communicator. Must be able to complete an Enhanced Disclosure in line with the Contract requirements. Must be able to work the shift pattern discussed. Have a flexible approach to the role. Responsibilities: Location: GSK Barnards Castle Hours: 37.5 Hours Per Week Shift Pattern: Mon - Wed 2100 - 0600, Thurs 2000 - 0430, Fri 1500 - 2200 In your new role as a Cleaning Supervisor you will have the below duties: To organise the operations of a weekend cleaning team and to ensure that services meet the customer requirements. Support the team with a proactive approach to training and development Manage the holidays and absences allocation of the Cleaning Operatives to ensure that adequate coverage is available and that cleaning standards are not reduced. To ensure that all required team's work is performed in a timely manner and to the required

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