Private Medical Secretary

Medserv ,
Haywards Heath, West Sussex

Overview

Job Description

Private Medical Secretary UK Job Description An exciting opportunity to join a growing team with huge potential for professional development. Our remote secretarial team, working at our offices in Haywards Heath, manage the entire patient pathway for busy Consultants across the UK. Managing all patient documents/referrals, scheduling patient appointments, sending patient invoices, transcribing dictations, preparing medical reports and handling similar correspondence. Primary Job Duties and Responsibilities: * Managing a high volume of contacts through emails, internal systems and phones, from patients, clients and secretaries * Ownership of consultants and secretaries queries, taking payments, issuing correspondence etc * Scheduling clinics, follow ups and additional procedure scheduling as required * Managing multiple consultants calendars and clinics * Managing & reviewing medical dictations * Scanning medical information and uploading to the PM system * Participate in weekly team meetings with management * Liaising with internals teams regarding insurance and claims queries * Coach and assist clients so as they are confident in using the service effectively * Assist with training of new members of staff when necessary * Liaising with other external parties for bookings etc * Ad hoc duties as they arise Candidate must possess: * Secretarial experience desirable but not required * Excellent written and verbal skills * Personable, calm phone manner * Ability to work within a team environment and maintain a constructive approach when responding to internal and external personnel * Be computer literate with the ability to pick up systems quickly * Excellent attention to detail * Ability to work under pressure effectively * Be confident with dealing with multiple patients and clients daily Package: * Quarterly team Bonus scheme - (Upon successful completion of three months in the role) * Company Health Insurance plan upon completion of probationary period * Additional leave for birthdays, Good Friday and Christmas eve * On-site lunch room and recreational facilities * On-going team and company social outings include sports events and social parties * Capacity to up-skill and learn news expertise transferable to other industries Job Type: Permanent Salary: 22,000.00 to 22,500.00 /year Apply for this Job