Email Marketing Manager

Mindful Chef ,
London, Greater London

Overview

Job Description

An exciting opportunity to join the UKs fastest growing and most loved recipe box. Since starting in 2015 Mindful Chef has gone on to deliver over 5 million meals across the UK. The business has shot to the top of Trustpilot's rankings making it officially the UKs #1 rated recipe box and has the backing of celebrity investors including Sir Andy Murray and Victoria Pendleton CBE. This is a rare opportunity to join this close-knit team with big ambitions. A proud B Corp we focus on using business as a force for good, balancing people and planet with profit. We are looking for an Email CRM executive to take our customers email communications to the next level. You will thrive in and be driven by working in a fast-paced high-growth environment, have strong written communications and creative skills complemented by business acumen and customer obsession. If you would like to join one of the UKs fastest growing start-ups and make a positive impact on people's lives, we would love to hear from you. Role - Level-up our email content and copywriting to drive higher engagement and sales. - Lead our content planning for email, inspired by customer motivations and relevant trends. - Lift our email design to be more innovative, compelling and on-brand, collaborating with our in-house creative & brand teams. - Fully own email execution building newsletters and triggered series to designing A/B tests and reporting on results. - Monitor and improve email deliverability issues (IP health, spam traps, bounces, blocks and blacklists etc.). - Opportunity to lead on other customer engagement and retention comms channels such as SMS, direct mail and push notifications. Requirements This role is perfect for you if youre obsessed with email and hungry to drive improvement. You will balance the ability to design compelling emails (copywriting and visual), with an understanding of data (A/B testing, open rates, CTRs, Conversion). You will never be satisfied with the status quo, and constantly look for areas to improve, to drive results within our growing business! - 1 - 3 years of experience in an email marketing role and an understanding of best practices. - Copywriting experience essential. - Hands-on experience with CRM, ESPs or customer engagement platforms. - Technologically savvy and able to rapidly adapt to new tools and platforms. - Proficiency in HTML and CSS is a plus. - Strong business acumen and able to focus on both creative innovation and commercial success. - Highly detail orientated. - Hungry to learn and improve. - Proven ability to use analytics and run A/B tests to improve communications. - Comfortable within a high-paced and growth-focused workplace and a results-driven environment. - A team player with strong interpersonal and communication skills with both technical and non-technical teams. - Efficient and hardworking with a flexible and hands-on approach. Benefits - Full-time, 9 am - 6 pm - Remotely during crisis - Normal office location: 1 Enterprise Way, London, SW18 1FZ Salary & Benefits - Negotiable, dependent on experience & days - Pension scheme - 25 days holiday per year + bank holidays Other Benefits (not all will be applicable during Covid-19) - Complimentary breakfast and lunch to cook in the office - Alcoholic drinks supplied after 4 pm on Thursday / Friday - 50% discount on Mindful Chef boxes delivered to your home - 50% discount on Virgin Active gym membership - Team workouts - Christmas and Summer staff parties