Oracle Financing Operations Representative, Arabic Speaking

Oracle Financing Operations Representative, Arabic Speaking Preferred Qualifications Oracle Financing closes $2b in annual global business through a portfolio of custom payment options; bespoke IT investment strategies; and keen advisory insights for financial optimization. Our flexibility, choice, and guidance help customers in 70 countries acquire the Oracle hardware and software they need - in the cloud, on-premise, or in hybrid environments Key Responsibilities: The Oracle Financing (OFD) Operations Representative (OR) supports financing. The OR provides OFD sales with deal management support and is the primary contact for customers and partners for financing contracts. The OR is responsible for validating all aspects of contracts packages for accuracy and compliance with OFD's Business Practices and Consulting Business Approval/Process before submitting booking instructions for order processing, and notification to partners (Oracle & Non-Oracle) committing to pay on customers behalf. Confirms deal economics before preparing the Assignment packages. Mid-East coverage- Arabic speaking The Operations Representative performs the following tasks: * Pre-Close Sales: o Provide OFD Sales with deal management support including assistance with documentation, pricing, tax, and business practice questions and Approval Matrix approval requests. o Assist with Sales Financing Program (referral) transactions coordinating between OFD Sales, OFD Funding &Risk Management (FRM), and the Funder to obtain/prepare the financing contracts, pricing, and negotiations. o Manage add-on hardware schedules and consulting takedowns. * Partners o Work with Partners to communicate processes for closing and funding and obtain post-booking documentation and invoices required for funding. * Contracts Closing o Monitors the OFD System to track status of contracts. o Reviews Contract packages and approves for booking. o Prepares Assignment and funding packages. * Customer Service: o Work with OFD Sales in support of key customers to identify customer invoicing and other requirements to ensure successful "on-boarding" of the account and provide a high-level of customer service. o Work with Customers, OFD Asset Management, OFD Sales and Funders to manage mid-term and end of term activity for software and hardware leases and term schedules o Work with Customers as activities arise during the term (tax questions, invoicing issues, support pass-through reductions, tax rate changes) o Work with OFD Sales, Customers, FRM, Funders and Oracle Migrations team to manage migrations of existing OFD Contracts and/or early payoff requests. * Daily interaction with the following OFD Departments: Sales, Legal, Credit, and Global Operations. Also, Oracles Sales, Order Management and Collections departments, and Banks. * Other o Participate as a team member or project leader on Oracle Financing process improvement and technology projects. o Prepare management and metrics reports when requested. Qualifications: * BA/HBO degree in finance or business preferred. * Three to five years work experience in financing and/or leasing operations. * Knowledge of Oracle would be a plus. * Familiarity with intermediate Excel skills would be a plus. * Ability to think analytically, problem solve and focused, attention to detail. * Strong written and verbal communication skills, including fluent Arabic is a must. Excellent customer service skills * Ability to work effectively under time critical deadlines * Ability to work independently and demonstrate strong decision-making ability under pressure situations Location: Reading, UK Detailed Description and Job Requirements Processes and invoices customer orders in accordance with agreed contracts. Monitors contract and business terms to mitigate Oracle's risk. As a member of Contract Management you will assist customers, both internal and external, with license contract interpretation, negotiations and administration of licensing agreements including extensions, new business, invoicing, credit holds, receivable issues and consolidations. Draft and negotiate standard and non-standard contracts. Act as a liaison between consultants, Credit, License, Tax, Business Practices, Revenue accounting, and customers to resolve contractual and consulting business issues. Validate all aspects of contract packages for accuracy and compliance with Oracle's Business Practices and Consulting Business Approvals/Process while maintaining customer satisfaction and responsiveness. Submit contract order packages to Revenue accounting for order processing and project funding. Anticipate problems and initiate actions to ensure customer orders are processed efficiently. Prepare contract status reports. Job duties are varied and complex utilizing independent judgment. May have project lead role. Excellent written, verbal, interpersonal, and analytical communication skills. Organized, detail oriented, and time management skills. Experience drafting and