Project Analyst

Is your career in its prime? It could be! YPrime's Project Delivery team is looking for a Project Analyst to help support our project managers and clients throughout the various phases of our software development projects. In this role, you'll have a diverse set of responsibilities from study kick-off and requirements gathering through maintenance of our systems being actively used during clinical trials. You'll be based in our Sandwich, Kent office in the UK. At YPrime, we help our clients in the pharma and biotech industries to collect data from patients using mobile devices, assign patients to study treatment groups and dispense clinical trial drugs and supplies using web apps. We're supporting life-altering research, one project at a time. Does our mission sound like something you can get behind? If so, here's what we need from you: * Top notch verbal and written communication skills * A passion for customer service and prior experience working in a customer-facing role * An innate proactivity - to learn, to gather information, to anticipate problems * Comfort and skillfulness in handling a fast-paced, dynamic, sometimes ambiguous working environment * Strong analytical thinking and problem-solving skills * A strong sense of personal accountability * Resourcefulness * Tech-savviness * Attentiveness to details * A commitment to quality * A positive attitude * A team-oriented spirit * Proficiency in Microsoft Office suite Have these things too? Even better! * A Bachelor's degree * Project management experience * Foundational knowledge of the principles of a software development life cycle * Experience with SQL (querying databases) * Experience with SaaS delivery * Prior experience in the pharma/biotech or CRO industry * Prior eClinical experience, specifically in eCOA or EDC Here are some more details about the job: * You'll work with as part of a cross-functional project team to deliver custom software solutions that are developed to support the clinical trials process * You'll assist in managing the project team's tasks, timelines and milestones * You'll ensure continuous internal communication amongst the team * You'll help to resolve escalated team issues * You'll assist with documentation and ensure that it's complete and in compliance with YPrime's standard operating procedures * You'll assist with gathering initial system requirements and participate in internal and external review meetings * You'll help with ad hoc testing of the systems * You'll work to ensure client satisfaction throughout the maintenance phase of the project and lead any maintenance-related activities * You'll back up the project manager, as needed What are the YPrime Perks? * Uncapped paid time off * Comprehensive benefits package largely subsidized by YPrime * Pension with company match * Flexible working arrangements with an emphasis on work/life balance * Friendly, smart, passionate and hard-working coworkers * Opportunities for professional growth and advancement Employment Type: FULL_TIME