Quality and Performance Manager

Bedfordshire Community Health Services (BCHS) has an exciting opening for a Quality and Performance Manager, working with and supporting the Quality Managers and the Senior Management Team to manage clinical governance, performance, and quality assurance priorities across BCHS Adult Services. By joining us you will work as part of the BCHS Quality Team which includes the Patient ParticipationLead, but also the wider Community Services Quality Team within ELFT. Your role will be pivotal to supporting the delivery of a range of challenging national and local targets, as well as outcomes for service users. Additionally, you will work with senior clinicians and operational managers to ensure robust performance management and assurances processes are in place, and to support QI work and service developments. To be successful in this role you will require excellent analytical, performance management and quality improvement skills, as well as advanced communication skills in order to ensure effective working with a wide range of stakeholders. You will be adept at applying logic to problems encountered on a daily basis and confident in relaying sometimes technical information and data in a clear and concise manner. As our Quality and Performance Manager you will have experience of data base management, complex report writing, IT skills, interpersonal skills, and experience of implementing effective improvement methodologies and performance management techniques. You will also need to be able to work effectively under pressure, managing competing priorities and meeting tight deadlines. As part of our Quality Team and as an employee of ELFT, you can expect to be well supported by your manager, receive regular supervision, and yearly appraisals which result in appropriate training and development opportunities for you. Additionally, you will be involved in Quality Improvement (QI) work across Bedfordshire, thus ensuring that improved patient outcomes are integral to our service developments and reviews. If you are interested in this role and would like further information, please contact Catherine York by email at catherineyork@nhs.net or by phone on 07770 835146 or Debbie Martin at debbie.martin17@nhs.net or by phone on 07976 783250. For further details / informal visits contact: Catherine YORK, telephone 07770 835146, email catherineyork@nhs.net Employment Type: FULL_TIME