Special Events Executive

We are looking for a Special Events Executive to help manage and plan our hotel events. Accountabilities: * Working with the SOM (Sales Office Manager) and (GM) General Manager to ensure all customer enquiries are fully serviced, including proposals, showrounds, functions sheets, contracts and billing. * With a key focus on weddings and private functions, establish a consistent brand footprint both offline and online. * Working with Weddings Direct to co-ordinate all showrounds maximising all function space. * Ensure accurate detailed BEO (function sheets) produced. Weekly function sheet meeting. * Ensure timely, consistent and engaging customer and Guest Direct response to all sales enquiries. * Ensure accurate data entry completing weekly, monthly audits. * Support SOM/GM/DOS (Director of Sales) at all local wedding, Christmas, seasonal and private event expos. * Maintain brand standards across all printed materials. * Ensure pre, during and post communication with all new and returning customers. Experience using OPERA would be beneficial but not essential as full training will be given. Benefits * Group Pension * Cycle to Work * Employee Awards * Career Development * Friends and Family Hotel Stay Discounts * Reloadable Store Cards * An Easy Saver Card * Online cashback Offers * Instant in-store Offers * Access to discounts with over 200 online retailers * Discounted Gym Membership * Discounted Spa Treatments and Products * Discounted stays at our UK and Spanish Resorts It's not often you find a large company where you really feel part of a family. A career with Macdonald Hotels & Resorts offers you opportunities to progress as well as personal and financial rewards. From our Company Pension Scheme, preferential hotel rates and discount high street store cards, to a fabulous sense of belonging - we offer more than everyday job satisfaction.