Software Quality Analyst

Pearson Education ,
London, Greater London
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Job Description

About Pearson At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it's one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology - and each other to surpass these boundaries - we create seeds of learning that become the catalyst for the world's innovations, personal and global, large and small. Why join the OPM team? This is an outstanding opportunity to be part of an innovative online learning service that Pearson has launched. Working in partnership with universities across the UK, the Online Programme Management (OPM) team provides online learning services including marketing, student recruitment, course content development, training and ongoing student support. About the job Following a period of rapid growth, the UK OPM business now requires access to the complete technology stack to support day to day operational delivery across both student recruitment and student services. This role will suit a determined and enthusiastic individual to manage the day-to-day operation of Pardot and other UK OPM platforms, such as SmartSheets, Form Assembly, Content Management System/WordPress, and webinar tool. We are looking for a dedicated and driven individual who is committed to getting it right with a never-ending desire to learn, improve and contribute. Key Responsibilities You will be self-motivated, diligent and accurate, able to work under pressure to meet business and project demands within a dynamic and fast paced environment. You are easily able to respond with urgency to solve problems as they emerge, through effective communication and coordination with the wider project delivery team, support functions and vendors. * Manage internal and external stakeholders; * Log system risks and issues; * Resolve day-to-day functional issues; * Manage automations and integrations; * Create reports and dashboards; * Monitor incoming data for integrity and privacy; * Provide training to stakeholders on the usage of Pardot; * Manage the users and profiles; * Data cleansing; and * Collaborate on projects when needed. About you Requirements * Information security and privacy experience * Ability to perform efficiently within a high pressure, fast-paced environment * Excellent problem-solving skills * Self-starter * Excellent communication and team-work skills required Preferable * Pardot experience is preferable * Pardot certification * Experience with Information Security and Privacy * Experience with Enterprise Content Management Systems * Has previous customer facing experience More great things about working at Pearson: We know you'll work hard so we give a lot back with some of the best benefits in the business. There are a range of options and benefits, too many to list here, but when you join you can expect: *

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