Protection Adviser

Trussle ,
London, Greater London
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Job Description

We are looking to build a team of Protection Advisers to build on our rapid growth and help us redefine the future of the mortgage industry. You will be part of an exciting launch of a new Protection Department at Trussle, this means you'll have an influence over the shape of the department and how things are done. Unlike conventional brokers, we don't settle for the status quo. You'll be working alongside a team of engineers, designers and entrepreneurs with a shared vision of making the mortgage process as hassle-free as possible. There's no hierarchy, so you'll be encouraged to influence the customer experience with any ideas you may have and as a tech company will have all the tools to do your job as efficiently as possible - allowing you to focus on the jobs that matter. No more paperwork, lengthy meetings or filing cabinets in sight! You will be the face of our business, advising our clients and helping them navigate through one of the biggest financial and emotional decisions of their lives. What you will be doing: * Shaping our technology we use to deliver exceptional advice to all clients * Working with our team of mortgage advisers to ensure an amazing customer journey * Influence the customer experience with any ideas you may have What you will be advising our customers on: * Critical illness cover * Income protection * Accident, Sickness and Unemployment cover * Family Income Benefit * Life insurance Who are we looking for? * You will currently be working in a protection sales role with a minimum of 12-month provable track record You will be able to demonstrate sales figures * You will have comprehensive knowledge of protection products * Ideally, you will be CeMAP or RO5 qualified * You will have a good understanding of FCA regulations * You will ideally have experience working in a telephone-based protection sales environment and have a high standard of attention to detail * You will have a professional personal communication manner, both written and verbal * You'll be frustrated with the current mortgage industry and would be keen to disrupt it * You'll be flexible and happy to work shifts to maintain an excellent customer service involving evening and weekend shifts

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